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Old 21st Dec 2007, 02:41 PM   #11 (permalink)
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Quote:
Originally Posted by Falcone View Post
At least Air Asia has the tendency to provide light refreshments should their flight is delayed.
I think that's the very minimum they can do. But they just told them you can go eat something and come back at 4:30 for the next flight.

Many of the passengers are understandably freaked out and want to be transferred to a different airline, but they refused.
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Old 21st Dec 2007, 02:42 PM   #12 (permalink)
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Quote:
Originally Posted by marc View Post
I think they had 'cover-up!' on their minds to think of anything else.
I just e-mailed The Star and The Sun. Let's see who covers this up!
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Old 21st Dec 2007, 03:40 PM   #13 (permalink)
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Quote:
Originally Posted by Adrian Wong View Post
Wow.. This is too much. They are only going to replace the flight with a new plane at 4:30 pm.

They just chased them out of the terminal and did not even provide them with food and drinks.
budget airlines mah.
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Old 21st Dec 2007, 04:05 PM   #14 (permalink)
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Quote:
Originally Posted by rusty View Post
budget airlines mah.
Aiyooo.. That's too much even for a budget airline.

They almost killed everyone on the plane!
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Old 21st Dec 2007, 04:10 PM   #15 (permalink)
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My brother's pilot friend says that while it's quite common for an aircraft to lose an engine mid-flight, it's very rare for an aircraft to lose BOTH engines.

FireFly apparently said it was an electrical problem. But whether that's the truth or just something to cover up a bigger problem, I guess we will never know.
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Old 21st Dec 2007, 04:22 PM   #16 (permalink)
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Just wrote this to FireFly :

Quote:
Hi, I'm writing on behalf of my brother who just had the dubious pleasure of being part of your 12:40 pm flight from Subang to Penang. This was the flight that just crash-landed at Subang airport at around 1:10-1:30 pm after losing BOTH engines mid-flight.

As I understand it, not only did your personnel refuse to compensate the passengers, or transfer them to a different airline (who blames them for being scared shitless?), they actually told the passengers to either cancel their flight or wait for a 4:30 pm flight.

They were then unceremoniously "chased" out of the terminal. Your personnel did not even have the courtesy of providing them with any food or beverage while they waited.

I personally find this callous treatment completely unacceptable. You may be a budget airline but this kind of treatment is totally uncalled for. People almost DIED.

If my brother did not have to catch a connecting flight in Penang, like so many of the passengers, you wouldn't have been able to get away with such bad service.

I have already written in to the newspapers and posted it online over here - Breaking News! Firefly Flight Crash Lands!

I await your response.
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Old 21st Dec 2007, 04:27 PM   #17 (permalink)
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Quite a few passengers did not even know they had been gliding back to Subang with no running engines. They saw the propellers windmilling and probably thought they were still running.
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Old 21st Dec 2007, 06:27 PM   #18 (permalink)
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eh... no one took any pictures of the plane crashed on the runway?
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Old 21st Dec 2007, 06:56 PM   #19 (permalink)
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Wow... this is totally unacceptable!

But glad that your bro is alright. I'd be scared shitless man. And think of Lost and Final Destination.
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Old 21st Dec 2007, 07:38 PM   #20 (permalink)
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So did your bro continued on the 2nd plane to Penang? Wow. if it was me I'd just cancel the whole trip man.
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