Breaking News! Firefly Flight Crash Lands!

[peaz]

WTH.... such cover up.

Plane forced to fly back to Subang

PETALING JAYA: A Firefly flight to Kuala Terengganu returned to the Subang airport shortly after take-off because the flight captain noticed an irregularity in one of the engine’s functions.

Flight FY3210 carrying 48 passengers departed at 12.40pm yesterday. When the captain noticed the irregularity, he decided to return to Subang at 1pm.

The airline said in a statement that passengers were provided with snacks and refreshments before they were transferred to another Firefly aircraft to Kuala Terengganu. The plane left at 4.35pm.

Firefly’s managing director Eddy Leong apologised to the passengers for the disruption. “We wish to stress that passenger safety is our top priority and we will not compromise this aspect in our operations at all times,” he said.

Leong did not say what the “engine function irregularity” was.

SHeesh.... Malaysian press is just a bunch of wussies....

passengers were provided with snacks and refreshments

... Really???!!!!

“engine function irregularity”

... Why don't they just interview the passengers? Are they satisfied just with that 'official' press release? Where's all the investigative reporting? WTH.

[Adrian Wong]

Originally Posted by wiiz

Check thestar online, no news abt ur bro plane, but got another here... flight subang to terengganu

Plane forced to fly back to Subang

Huh... Kuala Terengganu?? Alan's flight was to Penang and his flight lost BOTH engines.

They certainly did NOT provide the passengers on his flight with snacks and refreshments.

But the timings are all correct. Odd, isn't it??

[Adrian Wong]

Originally Posted by Chai

One of its engine? Not both?

I think it's a different plane. Alan's plane definitely lost BOTH engines. You may think they were still running because the props would be windmilling but they were really out cold.

[Adrian Wong]

Originally Posted by pyroboy1911

It's a good thing the plane can glide all the way to the airport. If not, they would face a much bigger problem.

Yeah, they were really lucky. A crash landing elsewhere would really cut down on their chances of a safe landing...

[The_YongGrand]

Originally Posted by Adrian Wong

Yeah, they were really lucky. A crash landing elsewhere would really cut down on their chances of a safe landing...

These Fokker planes are really tough stuff... and because of the long wings too, it helps when it glides. If I'm not mistaken, this plane has propellers and it's designed for short takeoff.

And the papers are covering this all up?? Ugh... I'll think twice (or thrice, or the many times) when I want to sit that particular airlines...

[Adrian Wong]

Got this drone reply from FireFly :

Dear Sir,

Greetings from Firefly. Thanks for bringing this issue and we will further investigating this matter and shall revert to you as soon as possible.

By the way , please kindly refer to our terms and conditions in clause
9 which stated in our website.

9.1 Schedules: We will use our best endeavours to adhere to the schedules which we have published which are in effect on the date of travel. However, times shown in timetables, schedules or elsewhere are subject to change at any time and from time to time and we shall not be liable in any way whatsoever for any loss incurred by Passengers as a result of such change.

9.2 Cancellation, Changes of Schedules: At any time after a booking has been made we may change our schedules and/or cancel, terminate, divert, postpone, reschedule or delay any flight where we reasonably consider to be justified by circumstances beyond our control or for reasons of safety or commercial reasons. In the event of such flight cancellation, we shall at our option, either:

a. carry you at the earliest opportunity on another of our scheduled services on which space is available without additional charge and, where necessary, extend the validity of your booking; or

b. If you elect for a refund, we shall refund you as follows:
- If no portion of the fare has been utilized, an amount equal to the Tariff (which includes the fare and all Charges)
- If the Passenger has utilized a portion of the fare, an amount equal to the unused portion of the fare and all Charges related to such unused portion.

9.3 Sole remedies: Upon the occurrence of any of the events set out in Clause 9.2, the options outlined in Clause 9.2 (a) to (b) are the sole and exclusive remedies available to you and we shall have no further liability to you.

Refer to the clause above, we hope to seek for your understanding that there is no compensation and our sincere apologise for any inconvenience caused.

And this was my reply to that officious letter :

Dear Firefly Team,

Before writing to you, I had already read the terms and conditions. Now, I'm no lawyer, but even I can tell you that those terms refer ONLY to cancellations and changes of schedules.

Please do let me know where it actually refers to your liability when you put the lives of your passengers at risk. Do you understand that those passengers ALMOST DIED?

I do not think it was your pilot's fault. In fact, I believe he was an exceptional pilot who managed to save those passengers' lives and save Firefly from being the first airline to kill their passengers in the first months of operation.

I did not write to you to complain about the delay of the flight. I wrote to you in GREAT concern over your company's apparent LACK of concern over the whole issue. Does it require an actual plane crash for you to admit that you made a mistake and need to correct it?

Your plane lost TWO engines in mid-flight. Any pilot can tell you that losing two engines and not being able to restart them is extremely rare, if not unheard of. it also points to an inherent fault in the plane or its maintenance / inspection.

So I put it you to, SIR, that it was your company's fault that that flight almost crashed after losing two engines. If you do not value your passengers' safety and lives, I will do everything I can to make sure no one else risks their lives on your flights.

Right now, I'm not even going to go into the part where your company personnel not only refused to transfer the passengers to other airliners, they also did not have the courtesy to provide them with refreshments while waiting for another flight. Obviously, your company has a LOT to learn about service.

Right now, I want to know what happened, how did it happen and what your company is going to do about the problem and the near-death experience you gave the passengers AND aircrew on the flight.

[Conquest]

what's firefly? anyway glad to hear ur brother in safe hands, though not in fireflys'. at least the "Firefly" the movie was an awesome plane that travels through space. darn firefly has tarnish the image of "Firefly"

[Adrian Wong]

Originally Posted by Conquest

what's firefly? anyway glad to hear ur brother in safe hands, though not in fireflys'. at least the "Firefly" the movie was an awesome plane that travels through space. darn firefly has tarnish the image of "Firefly"

Firefly is the new low-cost carrier. MAS's version of Air Asia.

[marc]

Originally Posted by Adrian Wong

I think it's a different plane. Alan's plane definitely lost BOTH engines. You may think they were still running because the props would be windmilling but they were really out cold.

Either it is really a different plane or they are doing a major cover-up to mislead readers. First, didn't say about the lost of both engines, then they didn't say it was a flight to Penang (to divert attention to a flight that was non-existent to Kuala Terengganue).

[Max_87]

luckily everyone is safe...