Computer problem again... Need help desperately... (suspect motherboard)

SkylineRemix · 17th Jul 2008, 01:19 AM

ah geez... Looks like i'm the one who's always have problem with my computer. Situation is like this, i turn on my computer, it beep and it hang there with the Asus Logo and the motherboard model number. I tried to enter BIOS but it doesn't work at all. Keyboard is properly connected, so as the mouse.

Previously, my brother was playing Maple Story on the comp and it lag so he restarted the comp. And then this is what happen. I couldn't think of what would be possible that this would happen. I do know that my acer laptop motherboard was killed by Maple Story (and till now, we still refuse to fix because acer is charging us RM 700 for a 2nd hand motherboard) as that was the last thing running before it crash. Could the game be the cause?

What i'm even more worried is my files. I haven't backed them up yet. And worst still, the during purchase receipt is not with me. Don't know if motherboard still have warranty or not. Got it last year July (which is one year ago). Need desperate reply if possible. Thanks.

Adrian Wong · 17th Jul 2008, 02:16 AM

Do you even see the Windows loading screen? Or just it get stuck at the BIOS?

If it's stuck at the BIOS... check the motherboard manual and try to clear the CMOS data. Then boot up, go into the BIOS and update the settings as necessary.

I seriously doubt Maple Story killed the computer as well as the laptop.

Chai · 17th Jul 2008, 09:30 AM

I suspect motherboard as well. How old is this motherboard? Maybe leaking caps.

SkylineRemix · 17th Jul 2008, 10:53 AM

Quote:

Originally Posted by Adrian Wong

Do you even see the Windows loading screen? Or just it get stuck at the BIOS?

If it's stuck at the BIOS... check the motherboard manual and try to clear the CMOS data. Then boot up, go into the BIOS and update the settings as necessary.

I seriously doubt Maple Story killed the computer as well as the laptop.

It actually stuck at the page after the beep which has both intel and asus logo. Tried F2 and delete, both can't work. Couldn't enter BIOS also. Windows logo also did not appear. How to clear CMOS anyway? Couldn't recall already...

By any chance, would it be processor failure? Maybe overheating which i don't think that will happen.... (but my place do have lot's of dust...)

SkylineRemix · 17th Jul 2008, 10:54 AM

Quote:

Originally Posted by Chai

I suspect motherboard as well. How old is this motherboard? Maybe leaking caps.

Sorry, phone cannot quote both message. Motherboard is almost 1 year old.

Chai · 17th Jul 2008, 12:01 PM

Not old enough for caps to leak I think. Try resetting the BIOS, see if it works. Sometimes the motherboard is reluctant to boot at stock speed (which usually mean that it's motherboard issue). Get it checked ASAP and send for RMA if needed.

SkylineRemix · 17th Jul 2008, 01:57 PM

Where is the RMA center for Asus? Don't think i have the receipt with me.

Chai · 17th Jul 2008, 02:36 PM

I don't think there's a service center for Asus. Usually a distributor. Maybe Build Com? Can't remember the name exactly.

Adrian Wong · 17th Jul 2008, 03:28 PM

There are a few distributors, which is why you need the receipt.

SkylineRemix · 18th Jul 2008, 12:49 PM

Manage to boot up yesterday midnight after the computer has rest for 24 hours. Backed up everything already and getting ready tm format and re-check the wiring.

I think it may be possible that the computer is stressed out. Doing my best now to keep it to normal.

17th Jul 2008, 01:19 AM	#1 (permalink)
SkylineRemix Getting there Join Date: 27 Nov 2006 Posts: 225 Reputation: 43 Rep Power: 2	Computer problem again... Need help desperately... (suspect motherboard) ah geez... Looks like i'm the one who's always have problem with my computer. Situation is like this, i turn on my computer, it beep and it hang there with the Asus Logo and the motherboard model number. I tried to enter BIOS but it doesn't work at all. Keyboard is properly connected, so as the mouse. Previously, my brother was playing Maple Story on the comp and it lag so he restarted the comp. And then this is what happen. I couldn't think of what would be possible that this would happen. I do know that my acer laptop motherboard was killed by Maple Story (and till now, we still refuse to fix because acer is charging us RM 700 for a 2nd hand motherboard) as that was the last thing running before it crash. Could the game be the cause? What i'm even more worried is my files. I haven't backed them up yet. And worst still, the during purchase receipt is not with me. Don't know if motherboard still have warranty or not. Got it last year July (which is one year ago). Need desperate reply if possible. Thanks.

17th Jul 2008, 02:16 AM	#2 (permalink)
Adrian Wong Da Boss Join Date: 10 Oct 2002 Location: In front of my BenQ Joybook 7000 notebook! Posts: 29,719 Reputation: 2878 Rep Power: 64	Do you even see the Windows loading screen? Or just it get stuck at the BIOS? If it's stuck at the BIOS... check the motherboard manual and try to clear the CMOS data. Then boot up, go into the BIOS and update the settings as necessary. I seriously doubt Maple Story killed the computer as well as the laptop. __________________ Dr. Adrian Wong Tech ARP \| Blog @ Tech ARP \| The Free Trade Zone DYKT : The only offshore account I have is at the sand bank? Keep Tech ARP free! Visit our sponsors! We need PROGRAMMERS and TECHNICAL WRITERS! Contact us if you are a hot shot programmer or technical writer! My items for sale : 50x SD Card \| Memory Stick PRO \| Cyclone Energy Saver \| Seiko SS watch \| Tiger/Carlsberg beer jugs \| Travel Speakers \| Motorola V600 \| Nokia N90 SOLD! \| New Lowepro Mini Trekker AW Other items for sale @ the FTZ : Zalman CNPS9500 LED @ $20 \| Zalman CNPS7700 Cu @ $20 \| Zalman CNPS7000 Cu @ $20 \| Swarovski bracelet watches \| Dell 17" LCD \| Hi-Fi speakers \| English DIVX movies \| HP LaserJet toners! \| Office chairs

17th Jul 2008, 09:30 AM	#3 (permalink)
Chai Administrator Join Date: 6 Oct 2002 Location: Maranello Posts: 26,324 Reputation: 3862 Rep Power: 71	I suspect motherboard as well. How old is this motherboard? Maybe leaking caps. __________________ Chai (Contributor & Forum Admin) http://www.techarp.com/

17th Jul 2008, 12:01 PM	#6 (permalink)
Chai Administrator Join Date: 6 Oct 2002 Location: Maranello Posts: 26,324 Reputation: 3862 Rep Power: 71	Not old enough for caps to leak I think. Try resetting the BIOS, see if it works. Sometimes the motherboard is reluctant to boot at stock speed (which usually mean that it's motherboard issue). Get it checked ASAP and send for RMA if needed. __________________ Chai (Contributor & Forum Admin) http://www.techarp.com/

17th Jul 2008, 02:36 PM	#8 (permalink)
Chai Administrator Join Date: 6 Oct 2002 Location: Maranello Posts: 26,324 Reputation: 3862 Rep Power: 71	I don't think there's a service center for Asus. Usually a distributor. Maybe Build Com? Can't remember the name exactly. __________________ Chai (Contributor & Forum Admin) http://www.techarp.com/

17th Jul 2008, 01:57 PM	#7 (permalink)
SkylineRemix Getting there Join Date: 27 Nov 2006 Posts: 225 Reputation: 43 Rep Power: 2	Where is the RMA center for Asus? Don't think i have the receipt with me.

17th Jul 2008, 03:28 PM	#9 (permalink)
Adrian Wong Da Boss Join Date: 10 Oct 2002 Location: In front of my BenQ Joybook 7000 notebook! Posts: 29,719 Reputation: 2878 Rep Power: 64	There are a few distributors, which is why you need the receipt. __________________ Dr. Adrian Wong Tech ARP \| Blog @ Tech ARP \| The Free Trade Zone DYKT : The only offshore account I have is at the sand bank? Keep Tech ARP free! Visit our sponsors! We need PROGRAMMERS and TECHNICAL WRITERS! Contact us if you are a hot shot programmer or technical writer! My items for sale : 50x SD Card \| Memory Stick PRO \| Cyclone Energy Saver \| Seiko SS watch \| Tiger/Carlsberg beer jugs \| Travel Speakers \| Motorola V600 \| Nokia N90 SOLD! \| New Lowepro Mini Trekker AW Other items for sale @ the FTZ : Zalman CNPS9500 LED @ $20 \| Zalman CNPS7700 Cu @ $20 \| Zalman CNPS7000 Cu @ $20 \| Swarovski bracelet watches \| Dell 17" LCD \| Hi-Fi speakers \| English DIVX movies \| HP LaserJet toners! \| Office chairs

18th Jul 2008, 12:49 PM	#10 (permalink)
SkylineRemix Getting there Join Date: 27 Nov 2006 Posts: 225 Reputation: 43 Rep Power: 2	Manage to boot up yesterday midnight after the computer has rest for 24 hours. Backed up everything already and getting ready tm format and re-check the wiring. I think it may be possible that the computer is stressed out. Doing my best now to keep it to normal.

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