DELL S2409W monitor problem. Power button won't work

azink769 · 2nd Feb 2009, 10:11 AM

Hi guys,
I just got a new DELL XPS computer system. I got the S2409W 24" flat panel monitor with the system.

It worked great until..... Today, I tried to turn the monitor off via pressing the white, glowing, power button. Nothing happened.

The only way I can get the monitor to turn off is to unplug it.

Shutting down makes the screen go black and the power light go yellowish.. But i still can't press it to make the screen actually turn completely off.

Is this a unique problem? or is this common with the S2409W?

thanks for any help in advance!

andrew

azink769 · 2nd Feb 2009, 12:16 PM

any help at all??

Lacus · 2nd Feb 2009, 12:37 PM

well, you could actually ring up dell and enquire bout the issue..maybe the lcd might b faulty ;D how long did you actually use the monitor?

Max_87 · 2nd Feb 2009, 12:59 PM

The power button is damaged. You can contact Dell and ask for a replacement

Adrian Wong · 2nd Feb 2009, 09:00 PM

I experienced a similar problem (only in reverse - it wouldn't turn on) with my Dell 2407WFP monitor TWICE... I have no idea why but that 24" monitor has a really fragile power button. My Dell 20" monitor never had the same problem...

The solution is simple. Call Dell up and have them ship you a replacement.

marc · 6th Feb 2009, 06:34 PM

Hmm. I also have the S2409W and don't have such problems. Maybe you have a lemon unit? Perhaps you could call up Dell. After all, they provide on-site warranty service.

zy · 7th Feb 2009, 12:23 PM

my school has dell LCDs. i dont think we encountered such problems before. usually is loose power cables ;p

Adrian Wong · 8th Feb 2009, 06:09 AM

Quote:

Originally Posted by marc

Hmm. I also have the S2409W and don't have such problems. Maybe you have a lemon unit? Perhaps you could call up Dell. After all, they provide on-site warranty service.

I think they do have a problem with the power button. When I called them up about the power button going dead on me (TWICE!), they sounded like it was a pretty common thing. The solution was easy though - next day replacement by courier.

marc · 9th Feb 2009, 06:55 PM

Quote:

Originally Posted by Adrian Wong

I think they do have a problem with the power button. When I called them up about the power button going dead on me (TWICE!), they sounded like it was a pretty common thing. The solution was easy though - next day replacement by courier.

wow. common problem? oh no. i'm scared now.

Trinity · 10th Feb 2009, 05:58 PM

I almost never use the power button on the monitor.

2nd Feb 2009, 10:11 AM	#1 (permalink)
azink769 Newbie Join Date: 2 Feb 2009 Posts: 2 Reputation: 0 Rep Power: 0	DELL S2409W monitor problem. Power button won't work Hi guys, I just got a new DELL XPS computer system. I got the S2409W 24" flat panel monitor with the system. It worked great until..... Today, I tried to turn the monitor off via pressing the white, glowing, power button. Nothing happened. The only way I can get the monitor to turn off is to unplug it. Shutting down makes the screen go black and the power light go yellowish.. But i still can't press it to make the screen actually turn completely off. Is this a unique problem? or is this common with the S2409W? thanks for any help in advance! andrew

2nd Feb 2009, 12:37 PM	#3 (permalink)
Lacus Super Active Join Date: 28 Mar 2008 Location: Some gundam factory o.o Posts: 1,302 Reputation: 180 Rep Power: 4	well, you could actually ring up dell and enquire bout the issue..maybe the lcd might b faulty ;D how long did you actually use the monitor? __________________ GUNDAM 00[Intel Xeon E3110 E0 Stock\|Asus Rampage Maximus Formula (Rampage Bios Mod)\|Gigabyte HD4850 512MB GDDR3+T-Rad2\|4x2gb DDR2 1000Mhz OCZ SLI-Ready Edition\|Western Digital WD6400AAKS 640GB\|Creative X-FI XtremeMusic\|Creative Inspire P5800\|Silverstone Strider ST56F\|Acer X233H\|Keyboard=Microsoft Sidewinder X6\|Logitech MX518\|Lian Li PC-7YCF]

2nd Feb 2009, 12:59 PM	#4 (permalink)
Max_87 h@x! Join Date: 11 Aug 2003 Location: the land of bandwidth cap Posts: 11,430 Reputation: 2090 Rep Power: 38	The power button is damaged. You can contact Dell and ask for a replacement __________________ Max_87 Tech ARP http://www.techarp.com Dell Studio 15 / P7350 / 3GB DDR2 / Radeon HD 3450 / 250GB 7200RPM / 15" @ 1920x1200 E8600 @ 4.4GHz 1.36v / Asus P5E3 Deluxe / 2x2GB DDR3 / Radeon X1800 / Barracuda 7200.9 120GB / 7200.10 320GB x2 / Caviar SE16 WD5000AAKS / WD6400AAKS x2 / Dell 2007FP x2 / Silverstone ST56F

2nd Feb 2009, 09:00 PM	#5 (permalink)
Adrian Wong Da Boss Join Date: 10 Oct 2002 Location: In front of my ASUS F8V notebook! Posts: 32,299 Reputation: 3574 Rep Power: 75	I experienced a similar problem (only in reverse - it wouldn't turn on) with my Dell 2407WFP monitor TWICE... I have no idea why but that 24" monitor has a really fragile power button. My Dell 20" monitor never had the same problem... The solution is simple. Call Dell up and have them ship you a replacement. __________________ Dr. Adrian Wong Tech ARP \| Blog @ Tech ARP \| The Free Trade Zone DYKT : The only offshore account I have is at the sand bank? We need PROGRAMMERS and TECHNICAL WRITERS! Contact us if you are a hot shot programmer or technical writer! My items for sale : 50x SD Card \| Memory Stick PRO \| Cyclone Energy Saver \| Seiko SS watch \| Tiger/Carlsberg beer jugs \| Travel Speakers \| Motorola V600 \| Nokia N90 SOLD! \| New Lowepro Mini Trekker AW Other items for sale @ the FTZ : Zalman CNPS9500 LED @ $20 \| Zalman CNPS7700 Cu @ $20 \| Zalman CNPS7000 Cu @ $20 \| Swarovski bracelet watches \| Dell 17" LCD \| Hi-Fi speakers \| English DIVX movies \| HP LaserJet toners! \| Office chairs

7th Feb 2009, 12:23 PM	#7 (permalink)
zy Dead Join Date: 16 Dec 2002 Location: Buffalo NY / Penang MY Posts: 13,336 Reputation: 2158 Rep Power: 41	my school has dell LCDs. i dont think we encountered such problems before. usually is loose power cables ;p __________________

2nd Feb 2009, 12:16 PM	#2 (permalink)
azink769 Newbie Join Date: 2 Feb 2009 Posts: 2 Reputation: 0 Rep Power: 0	any help at all??

6th Feb 2009, 06:34 PM	#6 (permalink)
marc Team Tech ARP Join Date: 5 Oct 2003 Location: PJ Posts: 1,263 Reputation: 1048 Rep Power: 18	Hmm. I also have the S2409W and don't have such problems. Maybe you have a lemon unit? Perhaps you could call up Dell. After all, they provide on-site warranty service.

10th Feb 2009, 05:58 PM	#10 (permalink)
Trinity Little Kiki Join Date: 5 Jan 2003 Location: Ohio,usa Posts: 7,131 Reputation: 5836 Rep Power: 72	I almost never use the power button on the monitor. __________________ (\__/) (-. - ) (> < )

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