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Old 24th Feb 2006, 11:08 AM   #1 (permalink)
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Question Windows XP not compatible with Acrobat Reader?


I need to download and read a lot of files and announcements in PDF,excel or words document in my work.I have been using my rig 1 at home connected via the internet using streamyx and have no problem in opening the downloaded files.

The problem lies with rig 2.

Recently,I connected my rig 2 to the company's LAN for the same purpose.Files of Excel or words downloaded pose no problem but PDF files cannot be opened. I use Firefox all the time and already have Arobat reader installed .Please give me some clue on what's wrong.
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Old 24th Feb 2006, 11:26 AM   #2 (permalink)
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I would try un-installing Adobe, and then re-downloading it through "gulp" Internet Explorer.
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Old 24th Feb 2006, 01:17 PM   #3 (permalink)
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Hmmm sounds like some file association problem. Try redownloading the latest acrobat reader and try again?
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Old 24th Feb 2006, 11:26 PM   #4 (permalink)
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Hmm.. What exactly happens when you double-click on a PDF file?

What icon are your PDF files using?
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Old 25th Feb 2006, 12:17 AM   #5 (permalink)
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Quote:
Originally Posted by Adrian Wong
Hmm.. What exactly happens when you double-click on a PDF file?

What icon are your PDF files using?
The PDF file can't even be downloaded.When I click on the link to download a PDF file,Firefox almost instantly give the message "Done"on the bottom left ,the downloading dialog box does't appear at all.

As for the suggestion to reinstall Acobat reader,I can only try on Monday since the rig is in the office.
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Old 25th Feb 2006, 12:48 AM   #6 (permalink)
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Quote:
Originally Posted by lklatmy
The PDF file can't even be downloaded.When I click on the link to download a PDF file,Firefox almost instantly give the message "Done"on the bottom left ,the downloading dialog box does't appear at all.

As for the suggestion to reinstall Acobat reader,I can only try on Monday since the rig is in the office.
Have you tried right-clicking on the link and selecting Save As?

BTW, it could be a problem with the cached files in the Firefox Downloads manager. Try opening Downloads (Ctrl-J) in Firefox and then clicking the Clean Up button.
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Old 25th Feb 2006, 02:22 AM   #7 (permalink)
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Quote:
Recently,I connected my rig 2 to the company's LAN for the same purpose.Files of Excel or words downloaded pose no problem but PDF files cannot be opened. I use Firefox all the time and already have Arobat reader installed .Please give me some clue on what's wrong.
have you checked with .pdf is not blocked in you company network ?
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Old 25th Feb 2006, 05:09 AM   #8 (permalink)
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I had to get the PDF Download extension for FireFox to download them, try that.
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Old 25th Feb 2006, 10:05 AM   #9 (permalink)
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Wow, company blocking pdf documents? That's a first! The company I'm working with now are using pdf extensively, even the photocopier can output scanned document as pdf!
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Old 27th Feb 2006, 09:31 AM   #10 (permalink)
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Quote:
Originally Posted by peaz
Hmmm sounds like some file association problem. Try redownloading the latest acrobat reader and try again?
After reinstalling the Acobat Reader,v.5,albeit not the latest,I can now open pdf docs.Thanks everyone.
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