Blank Screen After Upgrading Graphics Card.

[erickj92]

The ATX12V is located on my motherboard, isn't it? Or did I skimp too much on my mother board when I built this new system?

[Adrian Wong]

Originally Posted by erickj92

The ATX12V is located on my motherboard, isn't it? Or did I skimp too much on my mother board when I built this new system?

Yeah, it's located on the motherboard. It would be really odd if your motherboard doesn't have the extra ATX12V power connector.

[erickj92]

Well I'll probably head to Best Buy next Monday and buy a new PSU. I'll let you know if that fixes it. Thank you very much for your help.

[Adrian Wong]

Originally Posted by erickj92

Well I'll probably head to Best Buy next Monday and buy a new PSU. I'll let you know if that fixes it. Thank you very much for your help.

No problem! Let us know how it goes!

[erickj92]

Well after upgrading my Power Supply to the Black Widow gaming power supply, the issue continues. Yesterday I took the 9800 GT back to Best Buy can got a replacement, because PNY tech support told me it was a defective card. After installing the new card, the same issue continues. I have even tested these cards in another system, and the same issue occurs. What else could it possibly be?

[Adrian Wong]

Replacing the power supply is one thing. Did you also attach the +12V ATX power cable to the motherboard and the 6-pin PCI Express power cable to the GeForce 9800 GT card?

[erickj92]

I hooked up the +12 V 4-pin connection to the motherboard, yes. But, my PCI Express card doesn't have a 6-pin power connector. Odd, I know :s.

[Adrian Wong]

Originally Posted by erickj92

I hooked up the +12 V 4-pin connection to the motherboard, yes. But, my PCI Express card doesn't have a 6-pin power connector. Odd, I know :s.

Oh yeah, I forgot.. the 9800 GT without the power connector. So the replacement card didn't have a power connector either?

[erickj92]

No. It is very odd. I can't think of anything else that could possibly be wrong.

Here is something else I heard. I am supposed to put the 9800 GT into my PCIx16 slot, and hook my monitor up to the On-board graphics to install the drivers for the 9800 GT. But when I do this, the 9800 GT takes priority, and I can't get a screen using on-board graphics either. When ever the card is in, the screen remains blank. I have even went into safe mode with the card out, and un-installed my drivers for my on-board card and put the 9800 back in, but still no luck.

[Adrian Wong]

Originally Posted by erickj92

No. It is very odd. I can't think of anything else that could possibly be wrong.

Here is something else I heard. I am supposed to put the 9800 GT into my PCIx16 slot, and hook my monitor up to the On-board graphics to install the drivers for the 9800 GT. But when I do this, the 9800 GT takes priority, and I can't get a screen using on-board graphics either. When ever the card is in, the screen remains blank. I have even went into safe mode with the card out, and un-installed my drivers for my on-board card and put the 9800 back in, but still no luck.

Why would you want to do that? You do not have to use the onboard graphics card to install the driver for the GeForce 9800 GT.

The onboard graphics circuitry should automatically disable itself when you install the GeForce 9800 GT. You may need to set the graphics boot priority to PCI-E or PEG Port instead of Onboard Graphics. See here - Tech ARP - PEG/Onchip VGA Control

But with the GeForce 9800 GT installed and hooked up to your monitor, you just need to boot up into Windows XP/Vista. Both OS will detect the new card and load up in SVGA mode. This allows you to install the driver, after which you just need to reboot for the driver to take effect.