Having problems with my AZTECH ADSL USB MODEM, need urgent help!

vccy118 · 15th May 2006, 06:25 PM

I just bought a new Aztech USB ADSL Modem to connect to streamyx and there is some problems when I try to connect: It will display "Error 680: There was no dial tone". I connected the telephone lines properly, install it properly but when I run the DSL TEST, the INTERFACE shows green(running fine) and MODEM shows red(error) . I got the VCI and VPI parameters right as well... Which part I do wrong here?? Please help me here...

Chai · 15th May 2006, 10:15 PM

Is the DSL light blinking or lit?

vccy118 · 15th May 2006, 10:31 PM

Quote:

Originally Posted by Chai

Is the DSL light blinking or lit?

only the power light on... adsl and data light is off

Shorter · 15th May 2006, 10:34 PM

Quote:

Originally Posted by vccy118

I just bought a new Aztech USB ADSL Modem to connect to streamyx and there is some problems when I try to connect: It will display "Error 680: There was no dial tone". I connected the telephone lines properly, install it properly but when I run the DSL TEST, the INTERFACE shows green(running fine) and MODEM shows red(error) . I got the VCI and VPI parameters right as well... Which part I do wrong here?? Please help me here...

Download latest drivers. Install. If you have two RJ11 (telephone) ports, check that you didn't plug the line into the one meant for the telephone set.

vccy118 · 15th May 2006, 10:43 PM

Quote:

Originally Posted by Shorter

Download latest drivers. Install. If you have two RJ11 (telephone) ports, check that you didn't plug the line into the one meant for the telephone set.

this I all did already
seems more like a hardware problem actually...

Chai · 16th May 2006, 07:21 AM

Quote:

Originally Posted by vccy118

only the power light on... adsl and data light is off

Your DSL line is faulty or not activated yet.

vccy118 · 16th May 2006, 09:14 AM

ok, one question, what is the line type for standard Malaysian telephone lines? 56k voice, 56k digital or 64k digital?

I hope this is the problem with my modem...

Shorter · 16th May 2006, 11:05 AM

Quote:

Originally Posted by vccy118

ok, one question, what is the line type for standard Malaysian telephone lines? 56k voice, 56k digital or 64k digital?

I hope this is the problem with my modem...

"Standard" lines are copper, but some areas are fiber-optic cable. Shouldn't matter though, unless you live in an area where there's FTTH. I hear there's FTTH in some condos. Have you tested the modem with a working line ?

vccy118 · 16th May 2006, 11:42 AM

Quote:

Originally Posted by Shorter

"Standard" lines are copper, but some areas are fiber-optic cable. Shouldn't matter though, unless you live in an area where there's FTTH. I hear there's FTTH in some condos. Have you tested the modem with a working line ?

Nope... maybe I should... thx for the advice!
The lines at my area is copper lines... but that doesn't matter actually. What matters is the line type on the c/o side.

Shorter · 16th May 2006, 11:46 AM

Quote:

Originally Posted by vccy118

Nope... maybe I should... thx for the advice!

yw

Quote:

Originally Posted by vccy118

The lines at my area is copper lines... but that doesn't matter actually. What matters is the line type on the c/o side.

Nothing known about that.. but anything TMB-approved will work here I guess.

15th May 2006, 06:25 PM	#1 (permalink)
vccy118 I'm a regular Join Date: 20 Apr 2005 Posts: 363 Reputation: 48 Rep Power: 4	Having problems with my AZTECH ADSL USB MODEM, need urgent help! I just bought a new Aztech USB ADSL Modem to connect to streamyx and there is some problems when I try to connect: It will display "Error 680: There was no dial tone". I connected the telephone lines properly, install it properly but when I run the DSL TEST, the INTERFACE shows green(running fine) and MODEM shows red(error) . I got the VCI and VPI parameters right as well... Which part I do wrong here?? Please help me here... __________________ Motherboard: Biostar TP45HP Processor: E8400 Wolfdale E0 Stepping Graphics: Gainward HD4850 GS 512MB DDR3 Currently not working HDD: Samsung SATA2 80GB, Seagate SATA2 500GB PSU: FSP Bluestorm2 500watt True Power Casing: Cooloer Master Elite 333 with two 120mm Coolor Master LED fan Optical Drive: Samsung Super WriteMaster DVD+-R

15th May 2006, 10:15 PM	#2 (permalink)
Chai Administrator Join Date: 6 Oct 2002 Location: Maranello Posts: 26,991 Reputation: 4108 Rep Power: 74	Is the DSL light blinking or lit? __________________ Chai (Contributor & Forum Admin) http://www.techarp.com/

16th May 2006, 09:14 AM	#7 (permalink)
vccy118 I'm a regular Join Date: 20 Apr 2005 Posts: 363 Reputation: 48 Rep Power: 4	ok, one question, what is the line type for standard Malaysian telephone lines? 56k voice, 56k digital or 64k digital? I hope this is the problem with my modem... __________________ Motherboard: Biostar TP45HP Processor: E8400 Wolfdale E0 Stepping Graphics: Gainward HD4850 GS 512MB DDR3 Currently not working HDD: Samsung SATA2 80GB, Seagate SATA2 500GB PSU: FSP Bluestorm2 500watt True Power Casing: Cooloer Master Elite 333 with two 120mm Coolor Master LED fan Optical Drive: Samsung Super WriteMaster DVD+-R

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