streamyx at its best again

PowerSlide · 25th Dec 2007, 11:10 PM

at spoiling my day

whole day my line down..

last night until 5am still fine..wake up at 11 today down until now

make a report on afternoon who noes if they can fix anything..

anyway..merry christmas everyone..

pyroboy1911 · 25th Dec 2007, 11:29 PM

haha, when i saw the title, i was thinking "streamyx got good stuff meh? Oh, the thing they're best at is making ppl suffer"

guess i'm rite.

hopefully u'll get ur connection back soon !

Chai · 25th Dec 2007, 11:35 PM

Quote:

Originally Posted by PowerSlide

at spoiling my day

whole day my line down..

last night until 5am still fine..wake up at 11 today down until now

make a report on afternoon who noes if they can fix anything..

anyway..merry christmas everyone..

Wow...where are you then?

PowerSlide · 25th Dec 2007, 11:58 PM

Quote:

Originally Posted by Chai

Wow...where are you then?

2pm to 5pm call and call where they teach me those nonsence things den end up i have to yell a little before they start to listen my problem

after that still cant i went out

The_YongGrand · 26th Dec 2007, 12:03 AM

Quote:

Originally Posted by PowerSlide

at spoiling my day

whole day my line down..

last night until 5am still fine..wake up at 11 today down until now

make a report on afternoon who noes if they can fix anything..

anyway..merry christmas everyone..

Same thing happened to me last week. My connection is dead last Monday, after 10 am and the DSL light is still there. shocking. Then, called the customer support for a few times, and even 6 times isn't sufficient. And then it's out for a few days, and the thing restored on Friday evening.

Then later they said something is dead in the exchange (the rocket thingy nearby houses). Fortunately they rectified it immediately.

Just now evening I received a call, and checked on my connection. I said it's fine and nice already and thanked them for the quick response.

Hope you get your connection restored too! Be patient, and keep reminding the workers!

Adrian Wong · 26th Dec 2007, 12:34 AM

Remember, you can e-mail them for a rebate. It's not much and it doesn't make up for the loss of productivity, but it's the least you can get back from them for their piss-poor service.

Mac Daddy · 27th Dec 2007, 06:58 AM

Quote:

Originally Posted by Adrian Wong

Remember, you can e-mail them for a rebate. It's not much and it doesn't make up for the loss of productivity, but it's the least you can get back from them for their piss-poor service.

Even though I have never been to Malaysia and am not familiar with the service provider seems like solid advise to me. Hey they have more money than you do and might as well get something back

PowerSlide · 27th Dec 2007, 01:55 PM

Quote:

Originally Posted by Adrian Wong

Remember, you can e-mail them for a rebate. It's not much and it doesn't make up for the loss of productivity, but it's the least you can get back from them for their piss-poor service.

how to type to them in a proper way..all the time i mail them im sure in piss mood

its back again y'day..they even call me how the connection

Chai · 27th Dec 2007, 04:31 PM

LOL...oh well...I think they have acceptable customer support, but not the infrastructure.

Adrian Wong · 27th Dec 2007, 10:03 PM

Quote:

Originally Posted by PowerSlide

how to type to them in a proper way..all the time i mail them im sure in piss mood

its back again y'day..they even call me how the connection

No worries about the language. I don't think they write very good English anyway.

Basically just tell them you want a rebate for the downtime from [date1, time1] to [date2, time2].

25th Dec 2007, 11:10 PM	#1 (permalink)
PowerSlide Super Active Join Date: 28 Aug 2004 Location: Penang, Malaysia Posts: 1,402 Reputation: 871 Rep Power: 14	streamyx at its best again at spoiling my day whole day my line down.. last night until 5am still fine..wake up at 11 today down until now make a report on afternoon who noes if they can fix anything.. anyway..merry christmas everyone..

25th Dec 2007, 11:29 PM	#2 (permalink)
pyroboy1911 Getting there Join Date: 10 Apr 2007 Posts: 205 Reputation: 90 Rep Power: 2	haha, when i saw the title, i was thinking "streamyx got good stuff meh? Oh, the thing they're best at is making ppl suffer" guess i'm rite. hopefully u'll get ur connection back soon ! __________________

26th Dec 2007, 12:34 AM	#6 (permalink)
Adrian Wong Da Boss Join Date: 10 Oct 2002 Location: In front of my ASUS F8V notebook! Posts: 30,419 Reputation: 3147 Rep Power: 68	Remember, you can e-mail them for a rebate. It's not much and it doesn't make up for the loss of productivity, but it's the least you can get back from them for their piss-poor service. __________________ Dr. Adrian Wong Tech ARP \| Blog @ Tech ARP \| The Free Trade Zone DYKT : The only offshore account I have is at the sand bank? We need PROGRAMMERS and TECHNICAL WRITERS! Contact us if you are a hot shot programmer or technical writer! My items for sale : 50x SD Card \| Memory Stick PRO \| Cyclone Energy Saver \| Seiko SS watch \| Tiger/Carlsberg beer jugs \| Travel Speakers \| Motorola V600 \| Nokia N90 SOLD! \| New Lowepro Mini Trekker AW Other items for sale @ the FTZ : Zalman CNPS9500 LED @ $20 \| Zalman CNPS7700 Cu @ $20 \| Zalman CNPS7000 Cu @ $20 \| Swarovski bracelet watches \| Dell 17" LCD \| Hi-Fi speakers \| English DIVX movies \| HP LaserJet toners! \| Office chairs

27th Dec 2007, 04:31 PM	#9 (permalink)
Chai Administrator Join Date: 6 Oct 2002 Location: Maranello Posts: 26,987 Reputation: 4108 Rep Power: 74	LOL...oh well...I think they have acceptable customer support, but not the infrastructure. __________________ Chai (Contributor & Forum Admin) http://www.techarp.com/

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