A question on local Internet Service Providers

[Chai]

So they can have better excuse to make more money out of you.

[Adrian Wong]

Yeah... OT but Astro's service is NOT getting any better and they keep splitting out channels into "new packages" which you need to pay extra for.

Coming back to topic... I'm still waiting for TM to improve the international bandwidth. If they can't improve it, it's really pointless to go 4 mbps or even 10 mbps.

[diaboluz666]

Originally Posted by Adrian Wong

Yeah... OT but Astro's service is NOT getting any better and they keep splitting out channels into "new packages" which you need to pay extra for.

Coming back to topic... I'm still waiting for TM to improve the international bandwidth. If they can't improve it, it's really pointless to go 4 mbps or even 10 mbps.

Me too. Honestly, I'm sceptical and rather afraid that I might end up with not-so-nice stories about streamyx. I don't earn much (I bet a LOT of people also, TM!), but I do need to get connected somehow or another. So, I guess I gotta pay anyways and hope for the best. I'm waiting for the contractors to call to fix a date to install my phone (sometime this week, hopefully) and then try out their service. From what the sales-rep told me, there seems to be no problem whatsoever in my neighbourhood.. We'll see, dude. Hope your right. Elections' around the corner, people.. The King is dead, Long Live The King!

[bslee]

Its time to stamp the brakes on those self serving krauts who leech on the dominant party through get-rich-schemes. Time and experience has shown that its not in their best interest to even help their own kind everywhere. I accuse them of being very selective in addressing the current problem, when it shouldn't be like this at all.
WHen there's calamity, do we see Datuk's tan Sris, Dato seri's swarming around to help needy people?.. Nope..most can likely be on holiday abroard. There was an occasion where our beloved DYMM Sultan Ahmad of Pahang, practically shouted out.. WHere the heck are all the faces of MY Datuks when in time of calamity?

No prizes for whom I'm giving my vote to this time!.

[Adrian Wong]

Do note that TM is giving some contractors the opportunity to register new phone lines. If you get your phone line through those contractors, you will get RM 15 discount on your phone charges per month.

[diaboluz666]

Originally Posted by Adrian Wong

Do note that TM is giving some contractors the opportunity to register new phone lines. If you get your phone line through those contractors, you will get RM 15 discount on your phone charges per month.

Morning, Good People..

On this note, yea.. I just had my phone line installed the other day. Costed me RM30 for a dude to come to my place, stand outside, open the box, select a connection, test it.. Voila! My question is, why RM30? What justifies that? Sure I got my connection and all if he didn't do it, but RM30 is kind of steep IMHO. Probably I don't know what the deal is with TM and it's manpower.. Ahh.. well.. Just airing out my grouses.

So, then, here we are (wife & I) excited to have our streamyx broadband, I made the call to streamyx telling them that we have our phone line. The say that the friggin port was full. My agent or rather the sales rep NEVER said anything about that. He said, "Ok.. Semua ok. Saya selalu buat area tu. Takda problem apa2." Shouldn't he checked it out for me? I HATE sales people who are JUST out there to make a buck. NO honesty, TAK IKHLAS.. These people should go a little bit more than that, rite IMHO. At least he should have checked it out for me. He had a laptop set up at the streamyx roadshow (Summit USJ), check lah for your paying customer. Do you expect EVERYONE to know about the mechanics of broadband connection. Coverage lah, ports, lah, jumpers lah.. When I called him up, he simply said, "Abang call streamyx lah." Mo**%$^^($! What do I need you for then? I put it to him kindly (but firmly) that you are my agent to a big company, wouldn't it be easier for him to talk to people in his company about a paying customer's problem.

He relented (although I think it's a salesman skill) and said he'll help by calling up some people in streamyx. That's the last I heard of him. Mo**%$^^($! Salesmen should watch Jerry Macguire. Upon speaking to streamyx, they said 31st March at the earliest. ughhh! MONOPOLIES!!

[Adrian Wong]

Originally Posted by diaboluz666

Morning, Good People..

On this note, yea.. I just had my phone line installed the other day. Costed me RM30 for a dude to come to my place, stand outside, open the box, select a connection, test it.. Voila! My question is, why RM30? What justifies that? Sure I got my connection and all if he didn't do it, but RM30 is kind of steep IMHO. Probably I don't know what the deal is with TM and it's manpower.. Ahh.. well.. Just airing out my grouses.

So, then, here we are (wife & I) excited to have our streamyx broadband, I made the call to streamyx telling them that we have our phone line. The say that the friggin port was full. My agent or rather the sales rep NEVER said anything about that. He said, "Ok.. Semua ok. Saya selalu buat area tu. Takda problem apa2." Shouldn't he checked it out for me? I HATE sales people who are JUST out there to make a buck. NO honesty, TAK IKHLAS.. These people should go a little bit more than that, rite IMHO. At least he should have checked it out for me. He had a laptop set up at the streamyx roadshow (Summit USJ), check lah for your paying customer. Do you expect EVERYONE to know about the mechanics of broadband connection. Coverage lah, ports, lah, jumpers lah.. When I called him up, he simply said, "Abang call streamyx lah." Mo**%$^^($! What do I need you for then? I put it to him kindly (but firmly) that you are my agent to a big company, wouldn't it be easier for him to talk to people in his company about a paying customer's problem.

He relented (although I think it's a salesman skill) and said he'll help by calling up some people in streamyx. That's the last I heard of him. Mo**%$^^($! Salesmen should watch Jerry Macguire. Upon speaking to streamyx, they said 31st March at the earliest. ughhh! MONOPOLIES!!

Hmm.. Are they TM people... or just outside contractors? Cause TM, for some reason or another, just have to employ 3rd party contractors to do simple things like set-up phone lines and Streamyx connections.

Ahh.. That's the stupid thing. Unless you SPECIFICALLY ask them, they will NEVER tell you whether the ADSL ports are full when you apply for the phone line.

Actually, those agents are only interested in getting you to sign up for Streamyx or the phone line. They get a commission from those sales. After that, why should they help you? This is the Malaysian attitude.

I can guarantee you that he will NEVER call Streamyx for you. If you want to chase for the ports, go to Kedai Telekom and make some noise there. COMPLAIN about this sales rep. Put his name down in the complaints form, and demand that TM live up to this rep's promises.