streamyx sucks

[athlonxp]

Originally Posted by shockk

now my Zoltrix modem is on standby.
fon line is also connected to it.
if streamyx is gettin cranky, then i'll just turn on the modem and load up my shortcut for dial-up

we need to have both ADSL and dial-up ready anytime in msia

[Adrian Wong]

Older Streamyx subscribers will generally have a better connection, so says the technician I spoke to. That's because TMNet started off using Lucent ports. Really good ones as far as ADSL ports go, so I'm told.

But as I mentioned earlier, TMNet has started shifting to cheaper and poorer quality ports. Therefore, we can only expect poorer, not better service in the future.

Streamyx is definitely superb when compared to dialup. No question about that. But TMNet did not go into Streamyx because they wanted to. Given a choice, I think TMNet and Telekom would prefer to restrict us to dialup. They make the most money via dialup services.

Unfortunately, with AFTA and WTO forcing the government to open the doors to competition from the outside, TMNet has to launch a pre-emptive strike. Hence, the launch of Streamyx.

We currently think Streamyx is great. But is it really great? Is this as good as it gets? The truth is, none of us know that because there has been virtually no competition against Streamyx!

Streamyx with its poor service record is analogous to a pile of hot excrement. But the lack of viable competition makes that pile of excrement look as good as durian. It stinks but you love it anyway.

[athlonxp]

Older Streamyx subscribers will generally have a better connection, so says the technician I spoke to. That's because TMNet started off using Lucent ports. Really good ones as far as ADSL ports go, so I'm told.

wat is lucent port?

[Chai]

Originally Posted by athlonxp

wat is lucent port?

Lucent is a brand for networking gears.

[Brian]

Originally Posted by shockk

hmmm... i've been using Streamyx for quite some time..
no complains watsoever..
onli broke down one day for 1-2hrs.. otherwise, it's blazing fast!

if whoever thinks it sucks so much, dont use lah.. use back ur dial-up

i've used time broadband before and it's much much much better imo......too bad in kiara only

[Brian]

Originally Posted by Dashken

LOL! Then must be the stupid telekom technician 'cucuk' in to the wrong hole.

P/S: cucuk is Malay for err... stick into.

lol, i don't knwo....but the girl at the counter typed the number a few times and it still said can't.....

[Cereberus]

You all must remember that streamyx adsl broadband is WAY better than 56k. My internet billing when i used 56k dial up cost a way lot more than 100 ringgit a month, it's totaly worth it for me.

the problem is, how does our Malaysian adsl broadband efficiency compare to other countries ? Are they getting a better deal than us ? Hell yeah they are those sobs.

Here's one example:

Netherlands is just getting better and better

2 mbit downstream , 1 mbit upstream = 32 $ ( 121.6 myr )
3 mbit downstream , 2 mbit upstream = 42 $ ( 159.6 myr )

*currency converted using http://www.x-rates.com/calculator.html

So.... expecting everybody is moving to The Netherlands


Compare that to my Malaysian Tm Net StreamYx Adsl internet broadband package. downstream 128kbps, upstream 512kbps . All for the price of 26 us dollars monthly, you can be a sucker too >_<;


Here's an article about Australian broadband:

Government must make broadband a priority
Australian Telecommunications User Group
NOVEMBER 11, 2003

THE Senate inquiry into broadband provides a timely review of progress into broadband developments in Australia.

ATUG's recent review of developments in the APEC region and Europe suggests broadband must remain a government policy priority.
We are quick to welcome the productivity benefits that come from using IT, and we embrace our place in the OECD league tables for e-readiness.

We need to be just as ready to be realistic about the user's broadband experience -- prices are not world-class, service reliability is under question and innovation is lacking in Australia.

Why are there affordable residential offers of 10Mbps in Italy, 4Mbps in Denmark, 20Mbps in Japan and Korea, but none here?

Denmark's cable networks offer 10Mbps at half the price of DSL.

It is hard to accept that telcos in these countries are financially irresponsible.

A number of initiatives have been put in place in Australia over the past year, including the Government's responses to the Broadband Advisory Group and Estens Reports, and state and local governments are active.

These initiatives have to be seen against countries in the APEC region and in the OECD, but evidence suggests we have not got the policy settings right -- complicated pricing plans, lack of infrastructure competition at the commercial level, service reliability and lack of innovation. If we had declared cable services for broadband resale, competition would be stronger. Competition in DSL-based broadband increased after declaration.

When British Telecom offers a retail product it must also offer a wholesale product, and the pick of broadband in Britain over the past year is attributed to the the position of BT's chief executive that its business is in broadband. BT does not have a position in cable television, nor does it have a mobile network.

The Australian Consumers Association has been investigating the service performance of broadband and consumers involved in consultation workshops have indicated difficulties with customer awareness and the lack of standard information, quality of support and communication, and service performance.

Reliability of the basic infrastructure for the information economy must be a given, and recent poor performance with narrowband internet will only increase caution among users.

The goal of Britain's broadband taskforce is to give Britain the most extensive and competitive marketplace for broadband in the G7 by 2005 as part of a government strategy to make it the best place in the world for e-commerce.

Broadband is essential to the e-government agenda, and initiatives include broadband for schools, health and criminal justice.

Demand aggregation is a key policy initiative, its objectives being to achieve cost-effective procurement with no program risk, to extend broadband networks to increase its availability, and to ensure value for money for the public sector. Local government is seen as a major potential customer and a key to achieving these objectives. (See www.broadband.gov.uk)

Britain's Broadband Stakeholder Group, a private-sector initiative funded partly by industry and partly by the Department of Trade and Industry, has provided a policy framework for government and an independent voice in much the same way that the Broadband Advisory Group did here.

Like the recent Australian Industry Group survey, a British survey of IT companies using broadband reported: "Taking away broadband would be like turning off the lights."

Broadband makes a big competitive difference for small and medium businesses because it enables them to respond more quickly to markets.

The BSG has been focused on what it describes as first-generation broadband (512Kbps), which is available to 90 per cent of the population and take-up is growing.

The issue for the BSG now is second-generation broadband (more than 20Mbps), which is available in Japan, Korea, Italy, Belgium and the US.

ATUG is preparing a regional broadband roadshow for next year, to visit regional communities and show the benefits of broadband for users, who the local suppliers are, and how to get the service.

The roadshow will provide interesting and practical insights into user needs and experiences, and an assessment of whether our policy settings are right to accelerate the availability and use of broadband in Australia.
_________________
Through Blades Of Grass And Pools Of Blood We See Mankinds Idea Of Peace,

and here's somebodys comment on why their australian broadband is suffering:

Ill Tell you why.

Im Aussie too and im still on dialup. The only reason Australia isnt up with the other countries in terms of Broadband is simple.

We are an Island, in the middle of the ocean. We have no big countries bordering. Our only Line to the rest of the world is the southern cross cable Which is a Under ocean cable running from QLD Australia, to the west shore of America. The reason why Its so expensive is that theres one company that controls this. Southern Cross Cables. That, and also its not cheap to run Thousands of KM's of Fibre Optics, Under the worlds biggest ocean. Thats why its Expensive

To Top it off Telstra and Optus are the only companies that have access to it. Telstra have way more of a share then Optus. Australia is more of a Satellite and radio Wave Country. We have one of the best Mobile Phone network's (in range) in the world (CDMA Network)

stunz

Now try and apply some of that to our situation now. You can get a rough idea whats happening here

[Dashken]

How about other Asian countries?

[Adrian Wong]

Hmm... Luckily we are not in Australia, I guess!

Our situation is a bit different, I think. Cause we have close neighbours to compare with. If Don is here, I would be interested to know how the broadband situation is like in Indonesia.

But down in Singapore, they have been getting cable broadband for a long time now. If Singapore can do it, why not us? Okay, cable is not actually feasible for Malaysia but I'm referring to our international links and service reliability. If Singapore can provide superb connectivity to the rest of the world, why can't we?

I think competition is the key. Government monopolies like TMNet and Telekom are inefficient and unprofessional. They need a kick in the butt.

[Adrian Wong]

Oooh... I just remembered something from my conversations with my friendly TMNet technician. Heh...

According to him, during the early days of Streamyx, Telekom technicians will personally install and verify the connection at each subscriber's place. I cannot vouch for this but that's what he told me.

However, soon after that, a directive came down from the government - installation of Streamyx was to be handed over to external contractors. I'm sure you are familiar with those "contractors"!

These contractors apparently had LITTLE or NO training and did nothing more than deliver the ADSL modems to the subscribers and hook it up. In many cases, they just dumped the ADSL modem at the subscriber's house without even bothering to install it.

For that, they earn the incredibly high installation fee of RM 125 (USD 33). That's almost TWO month's worth of Streamyx subscription fees!

And because of their poor training, the technical team has to cope with a much higher rate of connection failures, improper installation, etc... Unfortunately, despite calls by the technical team for more technicians to be recruited, TMNet has apparently decided they could not afford any more technical staff.

So, there you have it...

With such highly unethical and improper policies, it's really no wonder why we are still cursing Telekom Malaysia and TMNet. If our new Prime Minister wants to target corrupt and inefficient organizations, maybe he should set his eyes on Terrorkom and its mini-me, TMNet. Right after he cleans up the police force, of course!