I understand if the pilot does not inform the passengers about a problem with the plane. It helps to avoid panic. Would have done no one good if he told everyone that both engines were out. However, what they did AFTER landing was inexcusable. 1. They refused to transfer some of the passengers to a different flight on MAS (or other carriers). 2. They gave the passengers only two options - cancel the flight and get a refund, or wait for the 4:30 pm flight. 3. I may be wrong, but I believe NO apologies were given to the passengers. They only said that they didn't understand how this could happen as the plane was NEW. That was what they said - the plane was NEW when we now know they were NOT new. 4. Those who elected to stay for the replacement flight were NOT provided with food or drinks as reported by The Star and Firefly. They were told that they can wait at the restaurants in the airport and come back only at 3:30 pm.