Hello i cant figure out whats wrong with my friends laptop she is using a toshiba satellite M100. but she cant connect to the LAN Network. everytime you plug it to the LAN it will show "acquiring network address" & its connected for few seconds before being disconnected .. showing the message "network connection unplugged" sometimes before even showing the status connected, it shows network connection unplugged. cable is fine, port is fine.. i've tested using my laptop & the same cable. no problem the laptop comes with Intel PRO/100 VM i cant find any driver updates for it. do you think it does not work with Cisco systems or something like that ?
Try turning off the auto-sensing LAN speed detection.. somewhere under the LAN adapter properties... try setting it to 10 or 100Mbps manually instead of auto.. Turn off firewalls.. check DHCP is configured correctly yeah it could be the laptop's LAN port
I donno how your system work over there but over here we need to register our hardware address to our system wan maybe she needs to do that Otherwise just call resnet
we use ResNet here no problem ... but the funny thing is her pc disconnects ... wondering how is it now
ok .. she.. right now i think she cant connect to the network in the dorm .. but it works in other places like people's router & the CIT place..
Hmm.. I don't think running at 10mbps is such a disadvantage, unless she intends to copy large files over the network. Otherwise, I would suggest leaving it at 10mbps.
May be you can leave it to auto and try out...sure they all like to copy big file like movie over sometime Is it possible to check at the other end.. mean the router or switch side.. swap to another port and test out again
set to auto ... it disconnects by itself switched to another port, same thing i dont have access to the routers/gateway its a dorm network.
zy:so did she allow you to overnight at her place so that you could spend more time to fix the connection issue?
Hey you insulting me?? i used to work in a helpdesk ok, well at least where i am resnet and the helpdesk is 2 seperate things so we always refer the students in dorms to resnet
no reason for me to overnight. my bed more comfortable i wasnt referring to you ;p i was reffering to CIT of UB people cant do anything bout the problem
I would still give them a call, have you tried the wireless to see if it works? Calling the helpdesk ppl who might have access to the dhcp logs might be handy. That way we can see if the machine even tried talking to the dhcp server
