Having problems with my AZTECH ADSL USB MODEM, need urgent help!

Discussion in 'Internet & Networking' started by vccy118, May 15, 2006.

  1. vccy118

    vccy118 Newbie

    I just bought a new Aztech USB ADSL Modem to connect to streamyx and there is some problems when I try to connect: It will display "Error 680: There was no dial tone". I connected the telephone lines properly, install it properly but when I run the DSL TEST, the INTERFACE shows green(running fine) and MODEM shows red(error) . I got the VCI and VPI parameters right as well... Which part I do wrong here?? Please help me here...
     
  2. Chai

    Chai Administrator Staff Member

    Is the DSL light blinking or lit?
     
  3. vccy118

    vccy118 Newbie

    only the power light on... adsl and data light is off
     
  4. Shorter

    Shorter Newbie

    Download latest drivers. Install. If you have two RJ11 (telephone) ports, check that you didn't plug the line into the one meant for the telephone set.
     
  5. vccy118

    vccy118 Newbie

    this I all did already
    seems more like a hardware problem actually...
     
  6. Chai

    Chai Administrator Staff Member

    Your DSL line is faulty or not activated yet.
     
  7. vccy118

    vccy118 Newbie

    ok, one question, what is the line type for standard Malaysian telephone lines? 56k voice, 56k digital or 64k digital?

    I hope this is the problem with my modem...
     
  8. Shorter

    Shorter Newbie

    "Standard" lines are copper, but some areas are fiber-optic cable. Shouldn't matter though, unless you live in an area where there's FTTH. I hear there's FTTH in some condos. Have you tested the modem with a working line ?
     
  9. vccy118

    vccy118 Newbie

    Nope... maybe I should... thx for the advice!
    The lines at my area is copper lines... but that doesn't matter actually. What matters is the line type on the c/o side.
     
  10. Shorter

    Shorter Newbie

    yw :)

    Nothing known about that.. but anything TMB-approved will work here I guess.
     
  11. PlaySafe

    PlaySafe Guest

    hey... i use that modem before, try to reinstall the driver and go into your browser url http://10.0.0.2 or http://10.0.0.1 and fill in the blanks.
     
  12. vccy118

    vccy118 Newbie

    O! I reinstalled it before and seems like it doesn't work.
    Anyway it works now! :thumb:
    This is what I did to make it work properly yesterday:
    1. Unplug and uninstall the hardware
    2. Use System Restore to restore my computer to before I install the driver
    3.Install driver
    4. Restart computer
    5. Plug the USB ADSL MODEM and let it auto-install

    Then it works! Thanks for all the advice that you guys give! =D
     
  13. Shorter

    Shorter Newbie

    Another reason to stay away from USB modems.
     
  14. zy

    zy zynine.com Staff Member

    ya.. i dont like USB modem .. i had one before.. if my modem is not detected by the pc i have to restart the whole pc :wall:
     
  15. Echolac

    Echolac Newbie

    install driver..reboot pc..auto install.. same thing happened to my webcam
     

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